JonnyGURU, Abit And Your Typical Motherboard Review
I've never been a big fan of most product reviews.
This is because I know where most of the product comes from.
Typically, the Webmaster begs the manufacturer for a product; the manufacturer eventually caves in, and gives the reviewing party a cherry picked motherboard that they know will get high scores.
At least this is the way I think it must work with the Abit boards I see on the web because I never seem to have the same sort of luck with the boards that these product reviewers have.
The boards have always seemed to be feature packed and the ability to overclock with an Abit board has certainly been outstanding, especially with the KT7 having both bus and multiplier adjustments. But in my position as an RMA tech, I'd see way to many of them come back to ever really get to like them. And any board that we would see more often then others, especially if it's not even a board that we did not sell more than any other brand, is really held in the worst regard. Abit was held in the worst regard.
Last year, my work place completely dropped the Abit line because of a staggering 10% return rate and the fact that after 60 days, our supplier would not take the boards back and that we would have to return our defective boards directly back to Abit only worsened the situation. Certainly, sending the motherboard back to Abit would not be a big deal if it weren't for the fact that Abit wanted $25 per unit to RMA the board directly to them.
How is it that a company can charge $25 to uphold their end of a warranty? They seem to have it all figured out. They say it's for freight. Of course, I still have to pay to ship it to them, and when they do replace it, it's not as if I get it back FedEx Priority Overnight, so I fail to see where my $25 is spent in freight expenses, but if that's the game they want to play, then fine. They just lost a customer.